Refund Policy

Moms Eco Touch Cleaning Services

At Moms Eco Touch, we take pride in providing high-quality cleaning services. Due to the nature of cleaning services, all sales are generally considered final. However, customer satisfaction is important to us.

Satisfaction Guarantee

If you are not satisfied with the quality of the cleaning service, you must notify us within 24 hours of service completion. Claims submitted after this time frame will not be considered.

Upon review, Moms Eco Touch may, at its discretion:

Re-clean the affected area at no additional cost, or
Offer a partial refund or service credit.

Refund Limitations

Refunds or re-cleans will not be issued for the following:

Pre-existing damage, heavy buildup, stains, or wear and tear
Areas that were inaccessible or restricted at the time of service
Services declined, reduced, or modified during the appointment
Requests outside the original scope of work
Subjective dissatisfaction not related to service quality
Issues not reported within 24 hours

Cancellations & No-Shows

Same-day cancellations or no-shows may be subject to a cancellation fee.
Cancellations must be communicated in advance.

Liability Disclaimer

Moms Eco Touch is not responsible for:

Damage due to faulty, unstable, or improperly installed items
Normal wear and tear
Pre-existing conditions of surfaces or materials

Our liability, if any, is limited to the cost of the service provided.

California Consumer Notice

This policy complies with applicable California consumer protection laws. Nothing in this policy is intended to limit any rights provided under California law.

Contact Us

For any questions regarding this Refund Policy, please contact us directly.

By phone : +1 310-717-54-83

By email : momsecotouch@gmail.com